SIP

At Silver Lining we can provide you with a flexible Voice over IP (VoIP) business communications solution through feature rich SIP trunking.

SIP provides all the inbound and outbound telephony features your require to enhance your business and customer service operations, with the additional benefits of rapid divert and mobility options to ensure business continuity.

Benefits of VoIP via SIP:

• Flexible numbering – be based in Hampshire but have a London number or have multiple regional numbers deliver to a single contact centre
• Multiple site integration including internationally
• Free calls between connected sites
• Reduced outbound call costs
• Resilient business continuity and disaster recovery solution
• Scalable on a per channel basis
• Supports application convergence
• Offers full emergency services support

SIP trunking allows businesses to make and receive phone calls over an IP connection. This process delivers greater features and flexibility whilst keeping costs low. SIP lines can simply replace existing ISDN channels. If you currently have 8 channels of ISDN you can now replace them with 8 SIP trunks at almost a third of the monthly line cost. Call rates are reduced and previously chargeable services such as caller ID or DDI numbers are now free with SIP.

SIP explained

SIP is a transport independent signalling protocol. It sets up a logical channel between 2 endpoints and this is termed a SIP trunk. SIP trunks enable organisations to create a single, IP connection between themselves and their telephone service provider, giving them the ability to make and receive telephone calls and other IP services such as video calls, video conferencing and presence information.

Contact us today to speak with one of our advisors to learn more about how SIP can revolutionise your business communications.