For all your Splicecom Support and Splicecom Maintenance requirements, Silver Lining can help. Here at Silver Lining we have just recruited even more Splicecom support engineers so we  can continue offering 24/7 Splicecom support, and with rapid response.

Silver Lining has been offering Splicecom support for many years now, and has an outstanding support team on standby 24/7 for your Splicecom support requirements.

For Splicecom support we offer:

• • 24/7 Splicecom support
• • Splicecom support for Splicecom handsets (inc PCS5, PCS10, PCS100, PCS400/PCS410, PCS505, PCS520, IP530, PCS552, PCS560/PCS562, PCS570/PCS572, PCS580)
• • Dedicated Splicecom support engineers
• • We always hold stock of Splicecom equipment so we can offer the best Splicecom support

If you have any Splicecom support requirements, or need Splicecom maintenance; please contact us on 0845 313 1111 or email us

Silver Lining are pleased to announce both a premise based or Hosted offering for a PCI compliant application that ensures those regulated are fully compliant. If you are not sure, it effects any client who takes credit card information as part of a sales call. We believe this is an industry 1st and is being trialled with one of the largest UK insurers, if you are a reseller and have clients who need to record this information and currently use things such as pause and resume then get in touch as this replaces that which is soon to be removed!

Agenda:

15 minutes: Registration and Introductions

10 minutes: Overview of Data Centre

30 minutes: What is The Cloud, Where are the benefits?

30 minutes: Q+A Workshop

Please call to secure your place on 0845 313 1111 or email mark.james@everycloud.eu

Does your business rely on IT?

Have you heard a lot of talk recently about cloud computing but are really not sure what it is or indeed if it is of benefit to you?

It is true that like digital TV being the norm over analogue, Cloud based computing is the future, but the questions for most companies are:

What elements of a Cloud Strategy are right?

Am I not too small to benefit?

Are we not too large for it to be cost effective?

When do I dip my toe into this world and most importantly how do I do it without causing disruption. Following the success of our 1st seminar Silver Lining are hosting another free Information only Seminar aimed solely at Local businesses who would like to better understand what the cloud is, what the cloud isn’t and what the potential benefits are. To book a limited free place at (one of three sessions) please contact us on 0845 313 111111 Date: 19th April 2012 – 08:30 – 15:30 – 18:30 – email mark.james@everycloud.eu www.silverlining.eu

Have you heard of the Cloud?

Does the Cloud Confuse you?

Let us “Demystify The Cloud” for you!

Silver Lining are holding a  free seminar @ Redstation Unit 2 Frater Gate Business Park Gosport PO13 OGW.

Sessions running at 90 minutes. Each session repeated at 08.30am, 15.30pm and 18.30pm on the 19th April.

08.30am - Tea, coffee, crossaints and introductions

09.00am - The Cloud Session 1

15.30pm – Afternoon tea and introductions

16.00pm – The Cloud Session 2

18.30pm – Cheese and biscuits and introductions

19.00pm – The Cloud Session 3

Please call on 0845 313 1111 to book your slot today

Demystify The Cloud Part 2 Coming soon………………..

Wednesday 22nd February -Business South Expedition@ Rose Bowl Southampton

09.00-5.30

Wednesday 14th March- Andover B2B Expedition @ The lights Andover

Stand 14

09.00-5.30

We look forward to seeing you there

The phone, which had been labelled the “iPhone Killer”, was finally launched in the UK and is the flagship device for Google’s foray into the world of mobile. The device is very sleek and21st century but it is also huge! The Nexus is over 12cm in length making it one of the largest Smartphones currently available in the UK. The justification for this states that the Nexus’ large viewing screen makes it ideal for media on the move. The phone is packed with a pretty impressive spec, which includes a 1.2Ghz dual core processor, but I was quite surprised by the inclusion of a measly 5 Megapixel camera.

The real news is that this is the first device to run the new “Ice Cream Sandwich” software (ICS) which has been even more eagerly anticipated than the handset itself. So what do we get with this new Google operating system?

Look and Feel
There is no denying that ICS is visually stunning. It is far more elegant and grown up than any of it’s rivals and seems to be pitched (despite it’s rather child like name) at the adult/business market. Google’s core aim with ICS is to unify both Smartphone and tablet device with a single, identical operating system. The intuitive nature of the platform, and excellent on screen help options, mean that jumping straight into the world of Nexus is incredibly easy.

Bespoke
 There is a big drive to make your ICS-utilising device your own. The ability to resize and customise icons, design your homepage and choose what opens on start up means you have far more control over how you use this device to your own specific needs.

Apps
Another big win is the clear use and ease of adding the huge array of Android applications. These are quick to load and many offer a range of ways to integrate themselves with other key software components. There is even a voice search function, which may not be quite as good as SIRI, but does add a level of fun to proceedings.

The other big news is the inclusion of “face recognition” technology. This was rumoured to be taking a number of forms but it would seem at the moment it’s only use is in the form of “Face Lock”. This clever little app allows you to open your device simply by looking at it. We also see the inclusion of “Android Beam” which uses NFC technology to instantly transfer large chunks of data between ICS devices.

The integration between the Nexus and standard Google services, such as Google +, adwords, trend and analytics means this phone could be the marketing manager’s dream device.

We have only had a brief play with the Nexus and whilst what we saw was impressive, it is clearly no “iPhone Killer”. The issue Google must face is that this device may get lost in the noise being generated by the 4S and Nokia’s Lumia range. Don’t forget, Silver Lining are business mobile specialists. Call us today to see how we can help your business with your mobile requirements.

The Future
SIP plays a central role in the IP multimedia subsystem (IMS). This is a family of protocols which is set to define the architecture of the next generation of mobile networks. This new environment will provide a vast array of text, voice, video and data services for the business and consumer market.

Numbers, Anywhere
SIP removes historic, geographic boundaries. Do you want a New York telephone number but your office is in Hull? No problem! Do you need a London number for your Newcastle based call centre? Then SIP is your answer! The SIP “number, anywhere” service uses the same process as traditional non geographic numbers. It also means you can take your business number with you, no matter where you may relocate to in the UK.

Instant Divert
Another powerful SIP feature is the ability to instantly divert your number to another location. This makes SIP a vital part of your business continuity and disaster recovery strategy. Whilst BT offer a divert solution, unlike its SIP alternative, you can only divert the main number. The DDI number will also point to this new location. In the SIP world you can divert every DDI to a different destination.

Cost
I would never suggest that a move to SIP should purely be based on cost. However, there are clear savings in both line rentals and call costs when looking at a SIP solution. It is also worth noting the long contracts, high line rental charges and inflexibility of ISDN are all eliminated when you move to a SIP service.

Flexibility
SIP is infinitely more flexible than its ISDN counterpart. If you wish to increase your ISDN lines you are subject to significant lead times, installation charges and long term commitments. If you wish to increase (or decrease) your SIP lines you are able to do it within minutes, without the cost or commitment. This means a SIP solution is ideal for businesses that operate in a seasonally fluctuating market.

I could go on and on about SIP and how it will radically alter your business but the only way to prove it to you, is for you to see for yourself. Silver Lining is currently offering a free SIP trial, so call us today to get your trial underway!

OFCOM has announced it intends to hold an auction for shares in the UK 4G network in mid-2012 and has already set out it’s guidelines on the terms and conditions attached to the auction process. It is these guidelines that have caused such uproar in the mobile community which has culminated in both O2 and Vodafone threatening legal action if the guidelines for the auction remain the same. The dispute has arisen because the new 4G network will utilise some elements of the old 2G network, mainly because it has a better potential to penetrate modern building structures due to it’s low frequency. However, the provider Three has lodged a complaint against this as it does not own a share of this historic network and therefore will be precluded from the 4G auction. OFCOM countered this by setting a series of mechanisms which would guarantee Three a portion of the 4G network. This has led to O2 and Vodafone claiming that this amounts to state-aid for the fledgling network. It is this school-ground argument that threatens to delay the 4G roll out even more.

So what will the 4G network bring when it finally does arrive?

Well, if you consider that the current UK mobile network is a patchwork of second and third generation technologies, then the 4G network aims for blanket coverage across the UK. At present we all experience the frustrations of fast web access one moment, then a slow crawl (or crash) seconds later; 4G will fix this and provide high speed everywhere. We have been briefed to expect speeds comparable to modern wired or WiFi connection which, currently stand at 42.2Mb/s. The average mobile data connection at the moment (in a 3G area) is roughly 22.2Mb/s.

This increase in speed and bandwidth will give rise to a vast array of new services and technologies such as high-quality video calls or the long awaited mobile TV service. It is clear that this significant enhancement will also have a huge impact on the business world. This change will mean we may soon have only a single business handset and single business number, rather than a desk phone and mobile device. It will mean you are contactable everywhere! Plus we will all have instant access to our businesses internal files, software and services no matter where we are; at home, in the office or on the road.

This upgrade will also deliver a range of cost saving implication via the reduced need for hardware and through faster response times. We will also be able to replace our mobile broadband dongles with our single mobile device as high speed tethering becomes the norm in modern handsets. This change could also mean the ability to utilise VoIP protocol on a mobile device which would reduce cost and increase our usage of unified communications.
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JD guest blogs for Silver Lining and has 15 years experience working in the telecommunications industry. Choosing a life of anonymity, some say he has USB drives for fingers. All we know is you can’t download experience.